EA Account Hacked? Here's What You Should Do

If you suspect that your Electronic Arts (EA) account has been hacked, it's essential to take immediate action to secure your account and prevent any further unauthorized access. Here's what you should do if you believe your EA account has been compromised:

1. Change Your Password:

   • The first and most crucial step is to change your EA account password immediately. Use a strong and unique password that includes a combination of upper and lower-case letters, numbers, and special characters. Avoid using easily guessable information like your name or common words.

2. Enable Two-Factor Authentication (2FA):

   • If you haven't already, enable two-factor authentication (2FA) on your EA account. 2FA adds an extra layer of security by requiring you to enter a code sent to your mobile device or email when logging in. This makes it much more difficult for hackers to gain access to your account.

3. Check for Unauthorized Activity:

   • Review your account activity and transaction history to check for any unauthorized purchases, changes to your account settings, or unfamiliar login locations.

4. Contact EA Support:

   • Reach out to EA's customer support as soon as possible to report the hacking incident. You can usually find contact information on EA's official website. They can assist you in recovering your account and investigating any suspicious activity.

5. Provide Proof of Ownership:

   • EA's support team may ask you to provide proof of ownership of the account. Be prepared to provide information such as the email address associated with the account, your gamer tag, previous purchase receipts, and any other information that can help verify your identity.

6. Secure Your Email Account:

   • If the email address associated with your EA account was compromised, secure your email account by changing its password and enabling 2FA. This will prevent the hacker from using your email to reset your EA account password.

7. Scan for Malware and Viruses:

   • Run a thorough scan of your computer or device for malware and viruses. Hackers may have gained access to your account through malicious software.

8. Update Other Account Passwords:

   • If you use the same password for multiple accounts, change the passwords for those accounts immediately to prevent further security breaches.

9. Monitor Your Account:

   • After regaining access to your account, monitor it closely for any suspicious activity. If you notice anything unusual, report it to EA support immediately.

10. Educate Yourself:

    • Be vigilant about online security and educate yourself on best practices for protecting your accounts. This includes avoiding suspicious links, emails, or websites, and regularly updating your passwords.

Remember that a quick response is crucial when you suspect your EA account has been hacked. The sooner you take action to secure your account and report the incident to EA support, the better your chances of minimizing any potential damage.