How do I contact the Baltimore County Department of Human Services?
Here’s how you can get in touch with the Baltimore County Department of Human Services, which operates under the County’s Department of Social Services but also aligns with Maryland’s Department of Human Services (DHS):
Contact Options for Baltimore County Department of Social/ Human Services
1. General Inquiries (Department of Social Services)
Phone: 410-853-3000
Address: 6401 York Road, Baltimore, MD 21212
Email:
For general services: [email protected]
For documents and verification: [email protected] (DDS/benefits-related) Baltimore County Government
Operating Hours: Monday–Friday, 8:00 a.m.–4:30 p.m.
2. Report Abuse or Neglect
Phone (County level): 410-887-8463
Through Maryland DHS: 1-800-91PREVENT (1-800-917-7383) — available 24/7 for child protective services
3. Child Support Services (Maryland DHS – Baltimore County)
Customer Service / Child Support: 1-800-332-6347
Local Child Support Office:
Address: 211 Schilling Circle, Suite 102, Hunt Valley, MD 21031
Hours: 8:30 a.m.–4:00 p.m.
Email: [email protected] (proxy) and [email protected] for director’s proxy
Payment Line: 1-844-324-3855
4. TTY / Relay Service
TTY: 1-800-735-2258 or dial 7-1-1 for relay
Quick Reference Table
| Purpose | Contact Information |
|---|---|
| General services (benefits, assistance) | Phone: 410-853-3000 Email: hhs@... |
| Document submissions / status inquiries | Email: [email protected] |
| Report abuse or neglect | County: 410-887-8463 State 24/7: 1-800-917-7383 |
| Child support inquiries & payments | Phone: 1-800-332-6347 Payment: 1-844-324-3855 |
| Child Support local office | Address & email (see above) |
| Hours of Operation | DSS: Mon–Fri, 8:00 a.m.–4:30 p.m. CSA: 8:30 a.m.–4:00 p.m. |
| TTY / Relay support | 1-800-735-2258 or 7-1-1 |
Recommendations
For general service inquiries or benefit applications, call 410-853-3000 or email [email protected].
To report abuse or neglect, use the county number or the toll-free state hotline immediately.
For child support matters, the toll-free line 1-800-332-6347 is your go-to, or contact the local office in Hunt Valley.
If you’re submitting documentation or need to check application status, emailing [email protected] is advised.
Use TTY or relay options as needed by calling 7-1-1 or 1-800-735-2258.
How to Contact the Baltimore County Department of Human Services?
You can contact the Baltimore County Department of Human Services (DHS), which is also referred to as the Department of Social Services (DSS), through the following channels:
General Information Phone Number: 1-800-332-6347
Baltimore County DHS Main Number: 410-853-3000
To Report Child Abuse or Neglect (24 hours): 1-800-917-7383
Email: [email protected]
Mailing Address: 6401 York Road, Baltimore, Maryland 21212
For Child Support Administration: 1-800-332-6347
What Services Does the Baltimore County DHS Provide?
The Baltimore County DHS provides a wide range of services to assist residents. These include:
Food and Cash Assistance: Programs like the Supplemental Nutrition Assistance Program (SNAP).
Services for Children: Child protective services, foster care, and resources for adoption and guardianship.
Child Support: Help with establishing paternity, applying for and making child support payments, and employment programs for noncustodial parents.
Adult Services: Assistance for adults who cannot remain in their homes without help, adult protective services, and respite care.
Home Energy/Water Assistance: Programs to help with utility bills.
Medical Assistance: Help with applying for benefits and obtaining medical care.
Workforce Development: Free job training programs and resources.
Are There Online Resources for Baltimore County DHS?
Yes, the Maryland Department of Human Services provides an online portal for managing benefits.
Create an account and sign in.
Apply for benefits such as food, cash, or medical assistance.
Check the status of your applications.
Update your account details.
Access information related to child support.
What Are the Office Hours for Baltimore County DHS?
The general hours of operation for the Baltimore County Department of Social Services main office at 6401 York Road are Monday through Friday, from 8:30 a.m. to 4:30 p.m.
How to Schedule an Appointment with DHS?
The best way to interact with the DHS is often through their online portal at
